Your Privacy: Our Foremost Commitment
At Meridian Motorscapes, your trust is paramount. This Privacy Policy details our unwavering commitment to protecting your personal information, ensuring transparency and security in every interaction. We believe that an exceptional automotive service experience begins with complete peace of mind regarding your data.

This policy outlines how Meridian Motorscapes collects, uses, processes, and protects the personal data you provide to us, whether through our physical service center, website, or other digital platforms. It applies to all customers, prospective customers, and website visitors. We are dedicated to adhering to the highest standards of data privacy, in strict compliance with Singapore's Personal Data Protection Act (PDPA) and relevant international best practices. While our services evolve to meet the demands of modern automotive technology, so too will our privacy measures. Any updates to this policy will be clearly communicated on our website, ensuring you are always informed.
For any questions regarding this policy or your data rights, please contact our dedicated Privacy Team at info@meridianmotorscapes.sg.
Information Collection & Usage
Meridian Motorscapes collects information solely to provide superior automotive services and enhance your overall experience. Our data collection practices are guided by principles of necessity and transparency.
- Personal Information: We collect identifying details such as your name, contact numbers, email address, and physical address when you book a service, make an inquiry, or complete a transaction.
- Vehicle Information & Service History: To provide accurate diagnoses, tailored performance tuning, and efficient maintenance, we record your vehicle's make, model, registration number, mileage, and detailed service history with us. This ensures precision care and allows us to recommend timely preventative measures.
- Website & Digital Interaction Data: When you visit our website, we gather non-personally identifiable data through cookies and analytics tools, including IP addresses, browser types, referral pages, and viewing patterns. This helps us optimize site performance and user experience.
- Marketing Communication Preferences: We offer opt-in options for promotional communications regarding new services, special offers, or automotive insights. Your preferences are always respected, and you can opt-out at any time.
- Third-Party Sharing Limitations: Meridian Motorscapes does not sell or rent your personal data to third parties. We only share information with trusted partners (e.g., payment processors, suppliers for parts) when essential for service delivery and only with your explicit consent where required by law.
- Data Minimization: We adhere strictly to data minimization principles, collecting only the information necessary for the stated purpose, ensuring your privacy is upheld at every step.

Data Security & Protection Measures
Protecting your personal and vehicle data is a cornerstone of our operations. Meridian Motorscapes employs a multi-layered approach to ensure robust security against unauthorized access, disclosure, alteration, or destruction.
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Technical Security:
Our digital systems are safeguarded by advanced firewalls, intrusion detection systems, and regular vulnerability assessments. Data transmitted online is protected using industry-standard SSL/TLS encryption.
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Physical Security:
Sensitive data stored physically is kept in secured facilities with controlled access, surveillance, and robust physical deterrents, ensuring no unauthorized personnel can access it.
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Employee Training & Access Controls:
All Meridian Motorscapes personnel undergo comprehensive data privacy training. Access to customer data is strictly limited to employees who require it to perform their duties, based on the principle of least privilege.
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Encryption & Security Technology:
Critical data, both in transit and at rest, is encrypted using robust cryptographic algorithms. We continuously evaluate and integrate cutting-edge security technologies to stay ahead of emerging threats.
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Data Breach Response:
In the unlikely event of a data breach, we have stringent protocols in place for immediate detection, containment, assessment, and notification to affected individuals and relevant authorities, in accordance with regulatory requirements.
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Regular Security Audits:
Our security systems and practices are subjected to regular internal and external audits to identify and rectify any potential weaknesses, ensuring continuous improvement of our data protection framework.

Customer Privacy Rights & Controls
Meridian Motorscapes empowers you with full control over your personal data. We uphold your rights to access, correct, and manage your information.
Access & Information Requests
You have the right to request access to the personal data we hold about you. We will provide a clear overview of the information and how it's used.
Request AccessData Correction & Updates
It's important that your data is accurate. You can request corrections or updates to any personal information we hold.
Update My DataData Deletion & Account Closure
Under certain circumstances, you may request the deletion of your personal data or the closure of your account with us.
Request DeletionMarketing Opt-Out & Preferences
Manage your communication preferences and easily opt-out of marketing emails or SMS at any time.
Manage PreferencesTo exercise any of these rights or to raise a privacy complaint, please contact our data protection team directly: info@meridianmotorscapes.sg.

Legal Compliance & Regulatory Framework
Meridian Motorscapes operates with absolute adherence to the legal frameworks governing data privacy in Singapore and beyond, ensuring our practices are always robust and compliant.
- Singapore PDPA Compliance: We fully comply with the Personal Data Protection Act (2012) of Singapore, which sets out the rules for the collection, use, disclosure, and care of personal data.
- International Standards: While our primary jurisdiction is Singapore, we also consider and align with international privacy best practices, such as principles from GDPR, where applicable, especially concerning cross-border data transfers.
- Industry-Specific Requirements: We adhere to data handling best practices relevant to the automotive service industry, understanding the unique nature of vehicle-related data.
- Legal Basis for Processing: All data processing is carried out on a legitimate and transparent legal basis, primarily for the performance of a contract (service delivery), compliance with legal obligations, or with your explicit consent.
- Regulatory Reporting & Monitoring: We maintain diligent records of our data processing activities and are prepared to cooperate with regulatory authorities for compliance monitoring or in response to official requests.
- Policy Adaptations: Our Privacy Policy is a living document, regularly reviewed and updated to reflect changes in legal requirements, technology, and our service offerings, ensuring continuous compliance.

Need Further Assistance?
Our dedicated Privacy Team is ready to assist you with any questions or concerns regarding your data.
Contact Our Privacy TeamLast updated: October 26, 2023